Admin Cum Accounts Assistant (Female)

Admin Cum Accounts Assistant (Female)

Company: ITD Innovation Information Technology LLC

Location: Al Garhoud, Dubai, UAE

About ITD Innovation

ITD Innovation Information Technology LLC is a leading technology company based in Dubai, UAE, specializing in Odoo ERP implementation, Artificial Intelligence (AI), software development, mobile applications, web development, cloud solutions, cybersecurity, IT infrastructure, digital marketing, and business automation solutions. We help businesses transform their operations through innovative technology, intelligent systems, and integrated digital solutions.

Position Overview

We are seeking a proactive, organized, and detail-oriented Female Admin Cum Accounts Assistant to join our growing team. This role combines Accounts Receivable, Administration, Office Coordination, and Social Media Management. The ideal candidate will support daily financial operations, customer collections, office administration, and the management of the company’s online presence across various digital platforms.

Key ResponsibilitiesAccounts & Finance

• Prepare and issue quotations, sales orders, invoices, and payment reminders accurately and on time.
• Follow up with customers on outstanding payments through calls, emails, and WhatsApp.
• Monitor Accounts Receivable aging reports and ensure timely collection of receivables.
• Reconcile customer accounts and resolve billing discrepancies.
• Record customer receipts and maintain accurate accounting records.
• Prepare Statements of Account (SOA) and customer payment reports.
• Coordinate with Sales, Operations, and Project teams regarding customer billing and collections.
• Assist with monthly financial reports and accounting documentation.
• Maintain organized financial records and filing systems.
• Support VAT-related documentation and accounting activities when required.

Administration & Office Coordination

• Manage incoming calls, emails, inquiries, and company correspondence.
• Maintain company records, contracts, employee files, and administrative documentation.
• Coordinate meetings, appointments, and office schedules.
• Assist in preparing proposals, reports, presentations, and project documents.
• Coordinate with vendors, suppliers, and service providers.
• Support HR administration, employee documentation, and onboarding processes.
• Monitor office supplies and ensure smooth day-to-day office operations.
• Maintain digital and physical filing systems for easy access and compliance.

Social Media & Marketing Support

• Manage and monitor company social media accounts, including Facebook, Instagram, LinkedIn, TikTok, YouTube, and other platforms.
• Schedule, publish, and manage social media content according to the marketing calendar.
• Coordinate with the design and marketing team to ensure timely content creation and posting.
• Respond to basic customer inquiries, comments, and messages received through social media channels.
• Forward sales inquiries and leads to the appropriate team members and maintain lead records.
• Update company profiles, business listings, and online directories.
• Assist in creating captions, post descriptions, and basic content updates.
• Monitor engagement, messages, notifications, and online customer interactions.
• Support digital marketing campaigns, promotional activities, and brand awareness initiatives.
• Assist in maintaining the company website content, blog updates, and online marketing activities when required.

Requirements

• 1–2 years of experience in Accounts Receivable, invoicing, collections, administration, or related roles.
• Experience using ERP or accounting software such as Odoo, ERPNext, Zoho Books, QuickBooks, Xero, or similar systems.
• Strong understanding of invoicing, customer ledgers, payment collections, and account reconciliation.
• Excellent communication and follow-up skills with confidence in collecting overdue payments professionally.
• Good knowledge of Microsoft Excel, Word, Outlook, and Office applications.
• Basic experience managing social media accounts and online communications.
• Strong organizational, multitasking, and time-management skills.
• High level of accuracy, attention to detail, and professionalism.
• Ability to work independently and collaborate effectively with multiple departments.

Preferred Qualifications

• Bachelor’s Degree or Diploma in Accounting, Finance, Business Administration, Marketing, or a related field.
• Familiarity with Odoo ERP is highly preferred.
• Basic knowledge of Canva, Meta Business Suite, LinkedIn, or social media management tools is a plus.

Join ITD Innovation Information Technology LLC and become part of a team driving innovation, digital transformation, and business success through technology.